Privacy Policy

Effective Date: June 1, 2025

Melancentric ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services—including when you make a payment using Stripe.

1. Information We Collect

When you interact with our website or services, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, and any other information you provide.

  • Payment Information: When you make a payment, your payment details are securely collected and processed by our payment processor, Stripe. We do not store full credit card numbers or sensitive payment information on our servers.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate with you about your services or account

  • Respond to inquiries or customer support requests

  • Improve our services and user experience

  • Comply with legal obligations

3. Payment Processing with Stripe

We use Stripe to process payments securely. Stripe collects personal data such as your name, email address, billing information, and payment details. This data is used to verify your identity and prevent fraud. For more information, you can review Stripe’s Privacy Policy.

We do not store or have access to your full payment card details.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with third-party service providers only as necessary to provide our services (e.g., payment processing with Stripe, website hosting, or email communication platforms).

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment data is encrypted and processed securely via Stripe's certified systems.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Withdraw consent for data processing

  • Request a copy of the information we hold about you

To exercise these rights, please contact us at [your email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Melancentric
Email: Melancentric@melancentric.com
Website: www.thefullspectrumdoula.com